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Process & security

Will you take a backup of everything before you move it?

Where the source is readable and stable, we first create a controlled copy or image before changing the destination. A complete backup cannot be promised when the source is already failing, intermittently disconnecting or partly unreadable. In those cases we prioritise preservation, explain the risk and agree the safest route with you.

Preservation comes before migration

A normal migration begins with an inventory of the source, its condition and the data that matters. Where possible, we create a controlled copy or image and work from that copy instead of repeatedly stressing the original media.

We then compare the transferred folders, file counts and agreed priority data. A migration is not complete merely because a progress bar reached 100%.

A failing source changes the process

If a disk disconnects, reports read errors or makes unusual noises, attempting to read every sector in ordinary file order can make the condition worse. We may instead image the most stable areas first, recover priority folders or recommend a recovery workflow before migration. We explain that change before proceeding.

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Tell us what happened. We will come back with clear next steps and pricing before any recovery work begins.

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