External Drive Data Recovery
A fast and reliable data retrieval service
Any External Drive
A team of trusted HDD data recovery experts
Your information is in the safest possible hands with our team of elite external drive recovery specialists. Together, we have decades of experience in diagnostics, HDD repair and data recovery. Rest assured that if anyone can figure out what is wrong with your external drive, we can. While not all data is retrievable, we are able to help in over 90% of situations.
With Datraction, what you see is what you get. We charge a small diagnostic fee, but we will not ask you to hand over another penny unless we know we can recover your lost external hard drive data. We’ll contact you with a quote, taking no further action until you give us the all-clear.
All external drive data loss scenarios covered
Our data recovery specialists love a challenge and have managed to recover lost files from external drives that most people would consider a hopeless case. Even if your disk drive has been dropped, dunked, melted, run over by a bus, or is simply at the end of its lifespan, we may be able to retrieve your information. Go on, try us! We have experience dealing with:
- Mechanical failures
- Manufacturing faults
- Virus and malware corruption
- Damage caused by heavy impact
- Drives exposed to power surges or power cuts
- Moisture-damaged drives
- Deleted files from external storage devices
Send us your damaged external drive by post
No matter where you are in the UK, our team can help. If you are not based near one of our service bases, simply mail us your broken external drive in the post. When we are finished with your device, we will post it right back to you for free. The post option you choose will depend on the size of the external drive. We recommend the following:
- External USB drives and other smaller HDDs can be sent with Royal Mail
- Larger external drives should be sent with DPD, DHL or Parcel Force
How Fast Do You Need Your Data Back?
Your data will be recovered and returned to you within 5 – 10 working days of us receiving your device.
Your data will be recovered and returned to you within 3 – 5 working days of us receiving your device.
For urgent data loss issues, we can recover and return your data 1 day after we receive your device.
What Our Customers Say About Us
Excellent service by Datraction with updates throughout the process. Got my data back on time!
Fantastic service… pulled out all the stops and resolved my issue quickly and efficiently. Cheers!
Absolutely saved my life. Got back my photos and so much more, including priceless code since I am a software developer! They are very professional, trustworthy and helpful. I’d highly recommend!!
We can probably still recover your data if you can prove you have a right to access the external drive. Forgotten passwords and encryptions can make recovery difficult, but we can usually find a way around it.
Absolutely, it can be. Though it depends on the nature of the problem. Data from older external drives is often harder to retrieve, but this does not mean it is impossible.
Sadly not. The portable nature of external drives makes them more susceptible to wear and tear, and sometimes the damage is too great. However, we take pride in being able to recover files from external drives 90% of the time.
This is determined by the amount of work it will take to recover your data. We will provide you with a quote once we have assessed the situation. Our service does involve a non-refundable £39 diagnostic fee, to cover our technicians’ time.