Contact the London data recovery lab

Stop using the device. Tell us what happened and we will explain the safest next step. Bring it to the London lab or send it tracked.

020 3903 9920 hello@datraction.co.uk

We normally reply within one working day.

Start with the device.

Standard diagnosis is free. The details below help us identify the likely failure before we ask you to visit or send anything.

Stop if the device is failing

Do not keep powering up a clicking, wet or unstable device.

Need Emergency recovery? Call 020 3903 9920.

Check how likely a recovery is before you request a quote.

What do you want to recover data from? Device type * Please write your device name Brand / model What is it doing now? *

What happened?

When and how it happened, any sounds or error messages.

Details that affect the quote How much data is on it?

Password or encryption? *

Do not enter a device passcode, password or recovery key in this form.

What has been tried so far? *

Choose all that apply.

Nothing yet Kept powering it on or retrying Ran a repair tool (CHKDSK, First Aid, fsck) Ran recovery software on it Opened it, swapped parts or put it in a freezer Another shop or laboratory has tried Not sure

A device that was opened or worked on elsewhere needs a £100 enhanced assessment, paid before it starts.

If not everything can be recovered, what matters most?

Timing and contact details

How quickly do you need your data? *

Your name * Email *

Phone number Organisation / company

What happens next: we reply by email. No paid work starts without your approval.

By sending this form you agree we may contact you about your enquiry. See our privacy policy.

One London laboratory. UK-wide intake.

Visit in person or arrange tracked delivery after speaking with the team.

Address

136 Kingston Road, SW19 1LY, London, United Kingdom

Open in Google Maps

Opening hours

Monday to Friday: 9am – 6pm
Saturday: 9am – 4pm
Sunday and bank holidays: Closed

Visit or send

How to pack and send your device