Contact the London data recovery lab

Stop using the device. Tell us what happened and we will explain the safest next step. Bring it to the London lab or send it tracked.

020 3903 9920 hello@datraction.co.uk

We normally reply within one working day.

Start with the device.

Standard diagnosis is free. The details below help us identify the likely failure before we ask you to visit or send anything.

01
Stop if the device is failing
Do not keep powering up a clicking, wet or unstable device.
02
Describe what changed
Tell us the symptom, the device and which data matters most.
03
We confirm the next step
You receive an honest assessment before any recovery work begins.

Need Emergency recovery? Call 020 3903 9920.

Standard diagnosis is free. We normally reply within one working day.

Check how likely a recovery is before you request a quote.

What do you want to recover data from? Device type * Please write your device name Brand / model of the device Estimated size of the data? *

Tell us what happened Reason for the data loss? * Password or encryption? * If everything cannot be recovered, what matters most? Previous attempts or anything else we should know

Do not enter a device passcode, password or recovery key in this form.

Has anyone already attempted recovery? *

Previously opened or physically worked-on devices require a £100 enhanced assessment, payable before that assessment begins.

Expected turnaround? How quickly do you need your data? *

Express and emergency work is priced above the standard tier. Based on the information you provide, we confirm a written price or agreed range after diagnosis and before any recovery work begins.

Your contact details

What happens next: we review the details and normally reply within one working day. We will not begin chargeable work without your approval.

Your name * Email *

Phone number Organisation / company (optional)

By sending this form you agree we may contact you about your enquiry. See our privacy policy. Prefer phone? 020 3903 9920.

One London laboratory. UK-wide intake.

Visit in person or arrange tracked delivery after speaking with the team.

Address

136 Kingston Road, SW19 1LY, London, United Kingdom

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Opening hours

Monday to Friday: 9am – 6pm
Saturday: 9am – 4pm
Sunday and bank holidays: Closed

Visit or send

How to pack and send your device