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Data Recovery Services in Manchester

We collect failed drives from Manchester by courier and recover them in our London cleanroom; there is no local lab or walk-in office here. Standard turnaround is 5–10 working days from arrival, standard diagnostics are free, and recovery starts from £100 for USB drives and £150 for hard drives.

Whether it's an office laptop from Spinningfields or a research drive from the university district, Manchester's data reaches our lab by courier rather than a local branch, and nothing is opened until it arrives in London.

Booking a collection
Collections are booked online or by phone, because there is no Manchester counter to walk into; tell us whether the drive still spins and mounts when you book, since a logical fault may not need the trip at all.
Getting to the lab
Transit down the West Coast corridor is usually quick, but the turnaround clock starts once the device is signed for in London, not on the day it's collected.

Before you book a courier: is it worth the trip?

Not every failure needs a lab. If a drive is logically damaged — it spins up normally, but files are missing, deleted, or the partition won’t mount — recovery software you run yourself has real odds of working, and a courier round trip may not be worth the wait. If it clicks, grinds, isn’t detected at all, or a DIY attempt has already failed, stop powering it on and book a collection instead: repeated power cycles are what turn a recoverable mechanical fault into an unrecoverable one.

No branch here, one lab in London

We don’t have an office in Manchester, and a courier collection isn’t the same as walking into a local shop — we won’t pretend otherwise. A drive collected here gets the same dedicated cleanroom environment and the same PC-3000 and DeepSpar equipment as one from anywhere else in the country. Pack it properly, and the standard 5–10 working day turnaround starts once the device has arrived and been logged in London, not on the day it’s picked up.

How it works from Manchester

From Manchester to recovered data

  1. Collection from Manchester

    We book an insured courier for you, or you send it with your own tracked carrier — your choice.

    about 210 miles by road

  2. Arrival at the lab

    The device is photographed, a job ticket is raised against it, and you are notified that it has been received.

  3. Free diagnosis

    An engineer assesses the fault and you receive a written price or agreed range before any recovery work.

  4. Recovery and return

    You verify the recovered data first; it then returns on external media by tracked delivery.

Before you book: Say whether the drive still spins and mounts when you book. Packing guidance: how to pack and send your device.

What we recover from Manchester

Every device type below is collected from Manchester and worked on in the same London lab, at the same prices. Pick the device for its symptoms, process and price band, or check what data recovery costs first.

An encrypted drive can only be recovered if you supply the key or password: full-disk encryption is not something the lab can bypass.

Questions people ask

Do you have a data recovery office in Manchester?

No, and we would rather say so plainly than imply a branch that does not exist. Datraction operates one lab, in London. Manchester devices reach it by insured courier or your own tracked delivery, and the same engineers handle every stage after that.

Who arranges the courier from Manchester?

Either of us. We can book an insured collection on your behalf, or you can send the device with a tracked carrier you already trust. The courier cost sits with you in both cases and is confirmed before anything is booked, so nothing surprises you later.

How long does recovery take for a Manchester device?

Allow a day or two of transit down to London, then the tier you choose: Standard targets 5–10 working days from arrival, Express 3–5, Emergency 24 hours. The clock starts when the parcel is signed for at the lab, not when it leaves Manchester.

Recovery priority

How fast do you need your data back?

The engineering process and level of care stay the same. A faster service moves your case forward in the lab queue.

Turnaround starts when the device reaches our laboratory.

  1. Standard

    5–10 working days

    Targets recovery and return within 5–10 working days of the device reaching our lab, subject to diagnosis, parts and media condition.

    Recovery price Included
  2. Express

    3–5 working days

    Prioritises the case and targets 3–5 working days from arrival, subject to diagnosis, parts, media condition and data volume.

    Priority surcharge +40%
  3. Emergency

    24 hours

    Gives the case highest queue priority and targets 24 hours from arrival when the fault, parts, media condition and data volume allow it.

    Priority surcharge +70%

Get a quote

Tell us what happened

After diagnosis, we confirm a written price or agreed range before any recovery work begins.

Or call 020 3903 9920

Standard diagnosis is free. We normally reply within one working day.

Check how likely a recovery is before you request a quote.

What do you want to recover data from?
Tell us what happened

Do not enter a device passcode, password or recovery key in this form.

Previously opened or physically worked-on devices require a £100 enhanced assessment, payable before that assessment begins.

Expected turnaround?

Express and emergency work is priced above the standard tier. Based on the information you provide, we confirm a written price or agreed range after diagnosis and before any recovery work begins.

Your contact details

What happens next: we review the details and normally reply within one working day. We will not begin chargeable work without your approval.

Get a free diagnosis quote

Tell us what happened. We will come back with clear next steps and pricing before any recovery work begins.

Describe what happened