Data Recovery Services in Bristol
Bristol has an engineering and technology sector, where drives often hold CAD assemblies or simulation data. Desktop and workstation drives need to be removed from their case before collection, unlike a laptop. Standard turnaround is 5–10 working days from arrival, diagnostics are free, and hard drive recovery starts from £150.
A workstation or desktop drive needs to be removed from its case before a courier collects it, unlike a laptop that can travel as it is — worth knowing in a city like Bristol, where engineering and technology firms run a lot of desktop hardware.
- Booking a collection
- Take a desktop or workstation drive out of its tower first and book the collection once it is out. A laptop or external drive can be handed to the courier exactly as it is, with no disassembly needed beforehand.
- Getting to the lab
- The M4 corridor gives Bristol a direct route to London, but turnaround is timed from when the device arrives at the lab rather than from the day of collection.
Removing a drive before the courier arrives
Bristol’s engineering and technology sector runs a lot of desktop and workstation hardware — the kind of machine used for CAD assemblies and simulation work — and that means a different prep step than a laptop needs. Take the drive out of its case or tower before the courier collects it; a laptop can simply be handed over as it is, but a desktop drive travels and is logged far more reliably once it’s out of the enclosure. Once it’s on the bench, a lost CAD file or simulation dataset is imaged and recovered the same way as anything else.
The M4 route to London
There’s no Bristol office — collection is by courier, and the M4 corridor keeps the trip to our cleanroom straightforward, but turnaround is still measured from arrival in London. Standard cases take 5–10 working days from that point, and diagnostics don’t cost anything.
What happens when your device arrives
Every device we take in goes through the same intake, whoever sent it and wherever it came from:
- 01 the device is photographed on arrival
- 02 a job ticket is raised and the device registered against it
- 03 the customer is notified that it has been received
An encrypted drive can only be recovered if you supply the key or password: full-disk encryption is not something the lab can bypass.
Recovery priority
How fast do you need your data back?
The engineering process and level of care stay the same. A faster service moves your case forward in the lab queue.
Turnaround starts when the device reaches our laboratory.
- 01
Standard
5–10 working days
Targets recovery and return within 5–10 working days of the device reaching our lab, subject to diagnosis, parts and media condition.
Recovery price Included - 02
Express
3–5 working days
Prioritises the case and targets 3–5 working days from arrival, subject to diagnosis, parts, media condition and data volume.
Priority surcharge +40% - 03
Emergency
24 hours
Gives the case highest queue priority and targets 24 hours from arrival when the fault, parts, media condition and data volume allow it.
Priority surcharge +70%
Get a quote
Tell us what happened
After diagnosis, we confirm a written price or agreed range before any recovery work begins.
Or call 020 8543 7088
Get a free diagnosis quote
Tell us what happened. We will come back with clear next steps and pricing before any recovery work begins.