Data Recovery Services in Bristol
Bristol devices — hard drives, SSDs, laptops, phones and memory cards — are collected by insured courier and recovered at our London lab. Standard diagnostics are free, hard drive recovery starts from £150, and the standard turnaround targets 5–10 working days from arrival at the bench.
Whether the failure is a laptop that will not boot or a workstation drive full of CAD work, the route from Bristol is the same courier journey up the M4 — only the preparation before pickup changes with the device.
- Booking a collection
- Take a desktop or workstation drive out of its tower first and book the collection once it is out. A laptop or external drive can be handed to the courier exactly as it is, with no disassembly needed beforehand.
- Getting to the lab
- The M4 corridor gives Bristol a direct route to London, but turnaround is timed from when the device arrives at the lab rather than from the day of collection.
Which failures travel from Bristol
Anything with storage in it: a home laptop, an engineering workstation, an SSD that vanished from the desktop overnight, a phone, or the backup drive that failed at the worst moment. Once it’s on the bench, a lost CAD assembly or simulation dataset is imaged and recovered the same way as a folder of family photos — the difference is only in how the device should be prepared for the journey.
Desktop and workstation drives
Bristol’s engineering and technology firms run a lot of desktop hardware, and that means one prep step a laptop never needs: take the drive out of its case or tower before the courier arrives. A bare drive, properly packed, travels and is logged far more reliably than a full machine. There’s no Bristol office — we book the courier or you send it tracked — and diagnostics don’t cost anything either way.
How it works from Bristol
From Bristol to recovered data
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Collection from Bristol
We book an insured courier for you, or you send it with your own tracked carrier — your choice.
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Arrival at the lab
The device is photographed, a job ticket is raised against it, and you are notified that it has been received.
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Free diagnosis
An engineer assesses the fault and you receive a written price or agreed range before any recovery work.
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Recovery and return
You verify the recovered data first; it then returns on external media by tracked delivery.
Before you book: Remove a desktop drive from its tower before the courier arrives. Packing guidance: how to pack and send your device.
What we recover from Bristol
Every device type below is collected from Bristol and worked on in the same London lab, at the same prices. Pick the device for its symptoms, process and price band, or check what data recovery costs first.
An encrypted drive can only be recovered if you supply the key or password: full-disk encryption is not something the lab can bypass.
Questions people ask
Should I take the drive out of my desktop before collection?
If you can, yes. A bare drive in an anti-static bag inside a rigid, cushioned box travels and gets logged more reliably than a whole tower. If removing it isn't practical, say so at booking and we will advise whether the complete machine should come instead.
Do you serve businesses across Bristol and the West Country?
Yes — collection works by address, not city boundary, so Bath, Swindon and the wider M4 corridor are as reachable as central Bristol. Business jobs follow the same process as consumer ones: written pricing first, then verification of the result before payment.
How quickly can a Bristol device be back?
The M4 keeps transit short, so the tier you pick dominates: Standard targets 5–10 working days from arrival, Express 3–5 with a 40% surcharge, Emergency 24 hours with 70%. Diagnosis and a written price always come before the recovery, whichever speed you choose.
Recovery priority
How fast do you need your data back?
The engineering process and level of care stay the same. A faster service moves your case forward in the lab queue.
Turnaround starts when the device reaches our laboratory.
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Standard
5–10 working days
Targets recovery and return within 5–10 working days of the device reaching our lab, subject to diagnosis, parts and media condition.
Recovery price Included -
Express
3–5 working days
Prioritises the case and targets 3–5 working days from arrival, subject to diagnosis, parts, media condition and data volume.
Priority surcharge +40% -
Emergency
24 hours
Gives the case highest queue priority and targets 24 hours from arrival when the fault, parts, media condition and data volume allow it.
Priority surcharge +70%
Get a quote
Tell us what happened
After diagnosis, we confirm a written price or agreed range before any recovery work begins.
Or call 020 3903 9920
Get a free diagnosis quote
Tell us what happened. We will come back with clear next steps and pricing before any recovery work begins.