Data Recovery Services in Birmingham
If a drive has visible physical damage, do not plug it in to test it: a short can turn a recoverable knock into an unrecoverable fault. We collect by courier for recovery in London. Standard turnaround is 5–10 working days from arrival, standard diagnostics are free, and prices start from £100.
A drive with a cracked case or a bent connector shouldn't be plugged in to check if it still works — a short in exposed electronics is often what turns a recoverable knock into an unrecoverable one, and that's worth knowing before you test it yourself.
- Booking a collection
- Book the collection before you test a damaged drive again, not after. If the case is cracked or the connector bent, say so at the time of booking so the drive is packed and handled as physically damaged from the first mile.
- Getting to the lab
- Transit from the motorway network into London is usually straightforward, but turnaround is measured from arrival at the lab, not from the day of collection.
Don’t power on a visibly damaged drive
If a drive has taken a knock — dropped, crushed in transit, or damaged on a factory floor — the instinct is to plug it in and see if it still reads. Don’t: a cracked case, a bent connector or an exposed circuit board can short when powered, and that’s often what turns a recoverable knock into an unrecoverable one. Package it as it is and let the connector and board be assessed before anything is powered on again.
Central, but still a courier city
Birmingham sits closer to the middle of England’s motorway network than any of our other collection cities, which is a logistics advantage, not a local office — we still collect by courier rather than sending an engineer, and the drive is opened only once it reaches our cleanroom. Diagnostics are free either way, and if we can’t recover the data, there’s no fee for trying.
What happens when your device arrives
Every device we take in goes through the same intake, whoever sent it and wherever it came from:
- 01 the device is photographed on arrival
- 02 a job ticket is raised and the device registered against it
- 03 the customer is notified that it has been received
An encrypted drive can only be recovered if you supply the key or password: full-disk encryption is not something the lab can bypass.
Recovery priority
How fast do you need your data back?
The engineering process and level of care stay the same. A faster service moves your case forward in the lab queue.
Turnaround starts when the device reaches our laboratory.
- 01
Standard
5–10 working days
Targets recovery and return within 5–10 working days of the device reaching our lab, subject to diagnosis, parts and media condition.
Recovery price Included - 02
Express
3–5 working days
Prioritises the case and targets 3–5 working days from arrival, subject to diagnosis, parts, media condition and data volume.
Priority surcharge +40% - 03
Emergency
24 hours
Gives the case highest queue priority and targets 24 hours from arrival when the fault, parts, media condition and data volume allow it.
Priority surcharge +70%
Get a quote
Tell us what happened
After diagnosis, we confirm a written price or agreed range before any recovery work begins.
Or call 020 8543 7088
Get a free diagnosis quote
Tell us what happened. We will come back with clear next steps and pricing before any recovery work begins.